Support
Email hello@zenderllc.com. Replies usually within a few business days.
Common questions
Where is my data stored?
Only on your device. There is no account and no server. Deleting the app deletes its data.
Will timers ring if the app is closed?
Yes, as long as notifications are allowed for the app in iOS Settings → Notifications. Alerts also appear on a paired Apple Watch.
The plan doesn’t match my kitchen.
Open the app’s settings and set your burners, pots and appliances (pressure cooker, oven, rice cooker…). The timeline is recalculated.
Is the app available in English?
Not yet. The app is currently in Simplified Chinese only.
How do I export my cooking log?
In the app’s settings, choose Export log. You decide where the file goes.
How do I request a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Reporting a problem
Please include your iPhone model, iOS version, the app version (shown at the bottom of the app’s settings), and what you expected to happen.